Hire Certified Salesforce Administrators

Your Partner in Innovation and Growth

Transforming Challenges into Opportunities Through Expert Administration

Salesforce Administrators are the backbone of a successful Salesforce implementation, responsible for platform management, user support, and system optimization. However, finding and retaining qualified administrators can be challenging, especially when considering the evolving nature of the platform and the diverse skills required.

At Thorson Solutions, we provide certified Salesforce Administrators who bring the right blend of technical expertise and business acumen to your organization. Our dedicated administrators become true extensions of your team, managing your Salesforce environment efficiently while you avoid the costs and complexities of traditional hiring.

Comprehensive Administration for Your Salesforce Environment

User Management & Security

• Manage user accounts, profiles, roles, and permission sets
• Configure organization-wide security settings and sharing rules
• Implement field-level security and data access controls
• Monitor and audit user activity and system access

Data Management & Quality

• Implement data validation rules and duplicate management
• Manage data import, export, and migration processes
• Establish data governance policies and best practices
• Monitor data quality and implement improvement initiatives

User Support & Training

• Provide day-to-day support for Salesforce users
• Develop and deliver training programs for different user groups
• Create user documentation and knowledge resources
• Monitor user adoption and implement improvement strategies

System Configuration & Maintenance

• Configure and maintain custom objects, fields, and relationships
• Manage page layouts, record types, and business processes
• Implement automation using Flow, Process Builder, and Workflow Rules
• Optimize system performance and resolve technical issues

Reporting & Analytics

• Create and maintain custom reports and dashboards
• Develop insightful analytics to support business decisions
• Implement data visualization tools for key metrics
• Train users on report creation and data interpretation

Release Management

• Plan and execute Salesforce seasonal releases
• Test new features in sandbox environments
• Communicate changes and impacts to users
• Implement new functionality that aligns with business objectives

Flexible Options to Meet Your Needs

Full-Time Dedicated Administrator

A dedicated Salesforce Administrator who works exclusively on your initiatives, providing consistent support and deep integration with your team. Ideal for organizations with ongoing Salesforce administration needs.

Part-Time Shared Administrator

A certified administrator who splits time between your organization and other clients, providing expert support at a lower cost. Suitable for organizations with moderate administration requirements.

Project-Based Administrator

An administrator focused on specific projects such as implementations, migrations, or optimizations. Perfect for organizations with temporary or specialized needs.

Administrator Team

A team of administrators with complementary skills who can handle complex environments and provide coverage. Ideal for large organizations or those with multiple Salesforce instances.

Administrator + Support

A combination of dedicated administration and access to our broader support team, providing both day-to-day management and specialized expertise when needed.

Ensuring the Right Fit for Your Organization

We begin by understanding your specific administration needs, business processes, and team dynamics. Our consultants work with you to define the skills, experience, and certifications required.

We screen our network of certified administrators to identify those who match your technical requirements and industry experience. We verify certifications, assess technical skills, and evaluate communication abilities.

We assess candidates for cultural fit with your organization, considering work style, communication preferences, and approach to problem-solving. We ensure the administrator will integrate seamlessly with your team.

You have the opportunity to interview selected candidates, asking technical questions, discussing specific scenarios, and evaluating compatibility with your team and objectives.

Once selected, we facilitate a comprehensive onboarding process that familiarizes the administrator with your business, processes, and existing Salesforce environment.

Throughout the engagement, we provide ongoing support to ensure the administrator meets your expectations. We conduct regular check-ins and address any concerns promptly.

Driving Business Value Through Expert Administration

Optimized Platform Performance

Our administrators ensure your Salesforce environment operates at peak efficiency, with streamlined processes, optimized automation, and reliable performance that supports your business operations.

Enhanced User Adoption

With proper configuration, training, and support, our administrators drive higher user adoption rates, ensuring your team leverages Salesforce capabilities effectively and consistently.

Improved Data Quality

Through data governance, validation rules, and quality monitoring, our administrators maintain high data quality standards that enable accurate reporting and informed decision-making.

Reduced Operational Costs

By optimizing processes, automating workflows, and preventing issues before they occur, our administrators help reduce operational costs and maximize your Salesforce ROI.

Scalable Growth

Our administrators design and maintain a Salesforce environment that can scale with your business, supporting growth and changing requirements without requiring complete reimplementation.

Strategic Alignment

With a deep understanding of both Salesforce capabilities and your business objectives, our administrators ensure your platform continues to align with and support your strategic goals.

Certified Professionals with Proven Capabilities

Technical Proficiency
• Deep knowledge of Salesforce platform features and capabilities
• Expertise in data modeling, security models, and automation tools
• Proficiency in Salesforce configuration and declarative development
• Understanding of integration concepts and API basics

Business Acumen
• Ability to translate business requirements into technical solutions
• Understanding of key business processes across various industries
• Skills in process analysis and optimization
• Capability to align Salesforce capabilities with business objectives

Communication & Training
• Excellent communication skills for technical and non-technical audiences
• Ability to create clear documentation and training materials
• Skills in conducting effective user training sessions
• Capability to gather requirements and provide stakeholder updates

Problem-Solving & Adaptability
• Strong analytical and problem-solving skills
• Ability to troubleshoot complex issues and implement solutions
• Adaptability to changing business needs and platform updates
• Skills in prioritizing tasks and managing multiple projects

Certification & Continuous Learning
• Salesforce Certified Administrator credential
• Additional specialized certifications (Advanced Admin, Platform App Builder, etc.)
• Commitment to continuous learning and staying current with platform updates
• Participation in Salesforce community events and knowledge sharing

Questions! we’re here to help you succeed!